JLK Tours Terms and Conditions

1. Acceptance of Terms

By using the services provided by JLK Tours ("we," "our," or "us"), you agree to comply with and be bound by these Terms and Conditions. If you do not agree to these Terms and Conditions, please do not use our services.

2. Service Description

JLK Tours provides a taxi booking platform and related services to facilitate transportation bookings. Our services are subject to change and may vary by location and availability.

3. User Responsibilities

Users are responsible for providing accurate information, complying with local laws, and behaving responsibly during taxi bookings. Misuse of our services may result in account suspension.

4. Booking and Payments

4.1. Booking Process: Users can book a taxi through our platform by providing necessary details such as pickup and drop-off locations and payment information.

4.2. Payment: Payments for taxi services are processed securely through our platform. Users agree to pay the agreed-upon fares, taxes, and any additional fees as stated during the booking process.

4.3. Cancellations: Users may cancel bookings, but cancellation fees may apply depending on the terms and conditions of the specific taxi service provider.

4.4. f you cancel again after purchasing our service, if the service is canceled 24 hours before, we will charge you only 8% of the service fee and the remaining payment will be paid to the same card that was paid for.

4.5. If you cancel the paid service, you must cancel it at least 2 hours in advance and we will charge only 20% of the service fee paid by you for the canceled service and the remaining amount will be paid back to the same card you paid for.

4.6. If you need to change the date or time of your reservation, you can do so by informing us through our customer service.

5. User Accounts

5.1. Account Creation: Users must create an account to access certain features of our platform. Account information must be accurate and up-to-date.

5.2. Account Security: Users are responsible for maintaining the confidentiality of their account credentials and for all activities that occur under their account.

6. Privacy

Our Privacy Policy governs the collection, use, and sharing of user information. By using our services, you consent to our privacy practices.

7. Intellectual Property

All content and materials on our platform, including logos, trademarks, and software, are owned or licensed by JLK Tours and are protected by intellectual property laws.

8. Termination

We reserve the right to terminate or suspend user accounts and access to our services for violations of these Terms and Conditions or for any other reason.

9. Disclaimer of Warranties

We do not warrant that our services will be error-free, uninterrupted, or secure. Users use our services at their own risk.

10. Limitation of Liability

In no event shall JLK Tours be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our services.

11. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of Sri Lanka.

12. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at info@jlktours.com.